System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

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Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 06/11/2024 - 01:00 am GMT

Maintenance end time: 06/11/2024 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you require a copy of the new certificate, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 16th November 2021 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 3 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 16/11/2021 - 00:00 am UTC

Maintenance end time: 16/11/2021 - 04:00 am UTC

Impact: No Service Impact is expected.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Saturday 6th November 2021 UTC

No incidents reported

Friday 5th November 2021 UTC

No incidents reported

Thursday 4th November 2021 UTC

No incidents reported

Wednesday 3rd November 2021 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 3 years ago

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Change reference: PCR- 3619

Maintenance start time: 03/11/2021 - 00:00 am UTC

Maintenance end time: 03/11/2021 - 00:54 am UTC

Impact: No Services were impacted.

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 3 years ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Tuesday 2nd November 2021 UTC

No incidents reported

Monday 1st November 2021 UTC

No incidents reported

Sunday 31st October 2021 UTC

No incidents reported