System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

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Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 06/11/2024 - 01:00 am GMT

Maintenance end time: 06/11/2024 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you require a copy of the new certificate, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Sunday 31st October 2021 UTC

No incidents reported

Saturday 30th October 2021 UTC

No incidents reported

Friday 29th October 2021 UTC

No incidents reported

Thursday 28th October 2021 UTC

No incidents reported

Wednesday 27th October 2021 UTC

No incidents reported

Tuesday 26th October 2021 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 3 years ago

Hello,

We would like inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Change reference: PCR-3584

Maintenance start time: 26/10/2021 - 00:00 am UTC

Maintenance end time: 26/10/2021 - 01:46 am UTC

Impact: 30 seconds delay.

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 3 years ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Change reference: PCR-3584

Description: Linux security patching

Maintenance start time: 26/10/2021 - 00:00 am UTC

Impact: All services will be unavailable for 2 minutes

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Monday 25th October 2021 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 3 years ago

Hello,

We would like to inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 24/10/2021 - 22:00 UTC

Maintenance end time: 24/10/2021 - 23:05 UTC

Impact: No Services were impacted.

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team