Hello,
We are writing to inform that one of our suppliers is currently experiencing an issue on their platform. The operator is working to solve the issues to restore the affected services as fast as possible.
Type: Disconnection of downstream provider
Impacted Services: Inbound and Outbound SMS
Customer Impact: Messages will be queued on our platform but will not be delivered to SMS provider.
We apologize for any inconvenience caused. We'll keep you informed.
Best wishes,
Smart Messaging Tailored Team
