System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Apply certificate for tailored.bt.com

Maintenance start time: 29/10/2026 - 01:00 UTC

Maintenance end time: 29/10/2026 - 01:30 UTC

Impact: No service impact is expected.

If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,

Smart Messaging Tailored Team

Notifications

Thursday 22nd October 2026 UTC

PHP Vulnerability Update - Soprano Platform Not Affected, scheduled 5 hours ago

Dear Valued Customer,

We would like to inform you about recently disclosed critical security vulnerabilities affecting the PHP programming language, identified as CVE-2026-109618 and CVE-2026-109619. These vulnerabilities may expose affected systems to remote code execution.

Following our security assessment, we confirm that Soprano platform is not affected by these vulnerabilities.

The security and integrity of our platform, as well as the protection of our customers' data, remain our top priorities. Our team continues to monitor relevant security advisories and assess potential risks to ensure that appropriate preventive measures are maintained.

What this means for you

  • Our platform is not impacted by the reported PHP vulnerabilities.
  • No action is required from you in relation to these specific vulnerabilities affecting our platform.
  • We will continue to monitor the situation and take appropriate measures should any further security concerns arise.

We understand the importance of maintaining a secure and reliable platform, and we remain committed to protecting your data and ensuring service continuity.

Should you have any questions or require further clarification, please contact our support team.

Thank you for your continued trust and confidence in our platform.

Wednesday 21st October 2026 UTC

No incidents reported

Tuesday 20th October 2026 UTC

No incidents reported

Monday 19th October 2026 UTC

No incidents reported

Sunday 18th October 2026 UTC

No incidents reported

Saturday 17th October 2026 UTC

No incidents reported

Friday 16th October 2026 UTC

No incidents reported