Friday 31st July 2020 UTC

Smart Messaging Tailored - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the system has been restored and the service is fully recovered.

Event description: Partial service degradation caused some SMS messages to queue

Impacted Services: SMS - MT and/or MO

Start time: 31/07/2020 - 13:03 UTC

End time: 31/07/2020 - 16:05 UTC

Please accept our apologies for any inconveniences caused.

Best Regards, Soprano Design