Friday 13th March 2020 UTC

All services Smart Messaging Tailored - Notice of Service Impacting Issue - UPDATE

Hello,

We are still experiencing some issues on our platform.

Event description: You may experience delays in outgoing and incoming messages as well as disconnections.

Impacted Services: All services

Start time: 13/03/2020 09:30 UTC

Our engineers have performed a server restart, amongst other activities. Whilst the issue is still not fully resolved, improvements have been noted. We continue to monitor the situation closely and will provide an update when fully resolved.

Best wishes,
Smart Messaging Tailored Team