Thursday 8th November 2018 UTC

Smart Messaging Tailored - Scheduled Maintenance - New date, scheduled 5 years ago

Hello,

We're writing to let you know that we have moved the Maintenance scheduled for Nov-12th, and now it will take place on Monday November 19th, between 1:00am and 5:00am (UTC)

We expect the maintenance activity will have little, if any, impact, but may result in a maximum outage of a 10 minutes. See the summary below for further details.

Date: 2018-11-19

Time: From 01:00 am to 05:00 am (UTC)

Impacted Services: All services. While inbound SMS (Mobile Originating) will be queued by the operator and delivered after the downtime, outbound SMS (Mobile Terminating) will not be processed during the downtime period and will result on failure.

Description: Release of new Software version with patches and enhancements.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team