Monday 17th September 2018 UTC

Smart Messaging Tailored - Service Impacting Issue - RESOLVED

Hello,

We would like to inform that the issue impacting Email2SMS has been solved and the service is fully recovered.

We are still performing some tests.

Incident start time: 07:20 a.m. (UTC) 17/09/2018

Incident solved: 09:00 a.m. (UTC) 17/09/2018

Impacted Services: Outbound Email2SMS experienced delays during the incident. The remaining queues cleared and the service is fully restored now.

Please accept our apologies for the inconveniences caused.

Best wishes,
Smart Messaging Tailored Team