Hello,

We are currently experiencing issues on Smart Messaging Tailored platform.

Event description: We are seeing delays and queues on our email server, due to limitations put in place by recipient servers.

Impacted Services: Password reset emails, delivery report emails and reports for automated SFTP processes. All other emais such as 2FA codes, reports requested from the platform or emails sent via the Email product/API are processed correctly, with no impact.

Our engineers are working with recipients and Microsoft to resolve the issue as soon as possible.

Best Regards,
Smart Messaging Tailored Team