Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 06/11/2024 - 01:00 am GMT

Maintenance end time: 06/11/2024 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you require a copy of the new certificate, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: Delay in processing emails

Impacted Services: Outgoing emails such as password reset, 2FA authentication codes, reports are arriving with delays

Our engineers are working to restablish full service as soon as possible. A fix is scheduled to be implemented over night which should improve the email performance.

Best wishes,
Smart Messaging Tailored Team