System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 2nd July 2024 UTC

Smart Messaging Tailored - Notice of Service Impacting Issue - UPDATE

Hello,

We are still experiencing issues on our platform.

Event description: Delay in delivering email from the platform

Impacted Services: Email and 2FA verification codes

Start time: 02/07/2024 - 10:30 AM GMT

Our engineers are working to restablish full service as soon as possible. Should you experience issues logging in, please contact the support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Service Impacting Issue - UPDATE

Hello,

We are still experiencing issues on our platform.

Event description: Delay in delivering email from the platform

Impacted Services: Email and 2FA verification codes

Start time: 02/07/2024 - 10:30 AM GMT

Our engineers are working to restablish full service as soon as possible. Should you experience issues logging in, please contact the support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Service Impacting Issue - INITIAL

Hello,

We are currently experiencing issues on Smart Messaging Tailored platform.

Event description: Delays in delivering emails from the platform.

Impacted Services: Email and 2FA verification codes

Start time: 02/07/2024 - 10:30 AM GMT

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon. Should you experience issues logging in, please contact the support team on support@tailored.bt.com

Best Regards,
Smart Messaging Tailored Team

Monday 1st July 2024 UTC

No incidents reported

Sunday 30th June 2024 UTC

No incidents reported

Saturday 29th June 2024 UTC

No incidents reported

Friday 28th June 2024 UTC

No incidents reported

Thursday 27th June 2024 UTC

No incidents reported

Wednesday 26th June 2024 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 1 year ago

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 26/06/2024 - 01:00AM GMT

Maintenance end time: 26/06/2024 - 02:50AM GMT

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team