System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

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Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 31/10/2024 - 01:00 am GMT

Maintenance end time: 31/10/2024 - 05:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 06/11/2024 - 01:00 am GMT

Maintenance end time: 06/11/2024 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you require a copy of the new certificate, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 23rd April 2024 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 6 months ago

Hello,

We have been made aware that Three UK plan to carry out essential maintenance this evening.

Maintenance start time: 23/04/2024 - 22:00 GMT

Maintenance end time: 24/04/2024 - 06:00 GMT

Impact: There will be potential impact to Cell Broadcast Service, SMS, MMS and SSL VPN Service.

We apologize for any inconveniences caused by this work. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Monday 22nd April 2024 UTC

No incidents reported

Sunday 21st April 2024 UTC

No incidents reported

Saturday 20th April 2024 UTC

No incidents reported

Friday 19th April 2024 UTC

No incidents reported

Thursday 18th April 2024 UTC

No incidents reported

Wednesday 17th April 2024 UTC

No incidents reported