System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 16/10/2025 - 01:00 AM UTC

Maintenance end time: 16/10/2025 - 05:00 AM UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 06/11/2025 1:00 UTC

Maintenance end time: 06/11/2025 2:00 UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 20th February 2024 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 1 year ago

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 20/02/2024 - 01:00 GMT

Maintenance end time: 20/02/2024 - 01:19 GMT

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 1 year ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Monday 19th February 2024 UTC

No incidents reported

Sunday 18th February 2024 UTC

No incidents reported

Saturday 17th February 2024 UTC

No incidents reported

Friday 16th February 2024 UTC

No incidents reported

Thursday 15th February 2024 UTC

No incidents reported

Wednesday 14th February 2024 UTC

No incidents reported