System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance - Three UK

Hello,

We are writing to inform you Three UK will be performing maintenance work on their systems.

Maintenance start time: 07/05/2024 - 21:00 GMT

Maintenance end time: 08/05/2024 - 05:00 am GMT

Affected products: SMS towards Three UK destinations

We apologize for any inconveniences you may experience. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Thursday 9th March 2023 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 1 year ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: certificate update for the t-mmp.com domain

Maintenance start time: 09/03/2023 - 01:00 am GMT

Maintenance end time: 09/03/2023 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Wednesday 8th March 2023 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - POSTPONED, scheduled 1 year ago

Hello,

We are writing to inform you that the upcoming maintenance window on Smart Messaging Tailored has been postponed.

Please review email "BT Smart Messaging Platform Refresh - POSTPONED until March 22nd 2023" for more details.

Original Date/Time: 08/03/2023 - 00:00 am GMT

New Date/Time: 22/03/2023 - 04:00 am GMT

Best wishes,
Smart Messaging Tailored Team

Tuesday 7th March 2023 UTC

No incidents reported

Monday 6th March 2023 UTC

No incidents reported

Sunday 5th March 2023 UTC

No incidents reported

Saturday 4th March 2023 UTC

No incidents reported

Friday 3rd March 2023 UTC

No incidents reported

Thursday 2nd March 2023 UTC

Smart Messaging Tailored - Notice of Emergency Maintenance - FINAL, scheduled 1 year ago

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored platform.

Maintenance start time: 02/03/2023 - 20:30 UTC

Maintenance end time: 02/03/2023 - 22:03 UTC

Impact: No Services were impacted

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Emergency Maintenance - START, scheduled 1 year ago

Hello,

We are writing to inform you that the emergency maintenance work on Smart Messaging Tailored is about to start.

Our Team will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Wednesday 1st March 2023 UTC

No incidents reported