System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: 1 of 2 BCP Failover

Maintenance start time: 24/07/2025 - 01:00 am GMT

Maintenance end time: 24/07/2025 - 05:00 am GMT

Impact: No Service Impact is expected. [IF EXPECTED, Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Thursday 3rd November 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Hello,

we inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 03/11/2022 - 01:00 am UTC
Maintenance end time: 03/11/2022 - 02:00 am UTC

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Wednesday 2nd November 2022 UTC

No incidents reported

Tuesday 1st November 2022 UTC

No incidents reported

Monday 31st October 2022 UTC

No incidents reported

Sunday 30th October 2022 UTC

No incidents reported

Saturday 29th October 2022 UTC

No incidents reported

Friday 28th October 2022 UTC

No incidents reported