System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: 1 of 2 BCP Failover

Maintenance start time: 24/07/2025 - 01:00 am GMT

Maintenance end time: 24/07/2025 - 05:00 am GMT

Impact: No Service Impact is expected. [IF EXPECTED, Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 28th June 2022 UTC

No incidents reported

Monday 27th June 2022 UTC

No incidents reported

Sunday 26th June 2022 UTC

No incidents reported

Saturday 25th June 2022 UTC

No incidents reported

Friday 24th June 2022 UTC

No incidents reported

Thursday 23rd June 2022 UTC

No incidents reported

Wednesday 22nd June 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 3 years ago

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 22/06/2022 - 00:00 am UTC

Maintenance end time: 22/06/2022 - 02:07 am UTC

Impact: Outage for 11 minutes

Best wishes,
Smart Messaging Tailored Team