System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Scheduled Maintenance

Smart Messaging Tailored - Notice of Planned Service Maintenance - Three UK

Hello,

We are writing to inform you Three UK will be performing maintenance work on their systems.

Maintenance start time: 30/09/2024 - 10:00 am BST

Maintenance end time: 01/10/2024 - 06:00 am BST

Impact: SMS traffic towards Three UK destinations will face multiple shorter delays. No SMS will be lost.

We apologize for any inconveniences you may experience. If you have any questions or concerns, please contact our support team at support@tailored.bt.com.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - POSTPONED

Hello,

We are writing to inform you that the upcoming maintenance window on Smart Messaging Tailored has been postponed.

Original Date/Time: 18/09/2024 - 01:00 am GMT

New Date/Time: 07/10/2024 - 01:00 am GMT

Best wishes,
Smart Messaging Tailored Team

Notifications

Friday 13th May 2022 UTC

No incidents reported

Thursday 12th May 2022 UTC

No incidents reported

Wednesday 11th May 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 11/05/2022 - 00:00 am UTC

Maintenance end time: 11/05/2022 - 03:35 am UTC

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Hello,

we are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Tuesday 10th May 2022 UTC

No incidents reported

Monday 9th May 2022 UTC

No incidents reported

Sunday 8th May 2022 UTC

No incidents reported

Saturday 7th May 2022 UTC

No incidents reported