System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance - Three UK

Hello,

We are writing to inform you Three UK will be performing maintenance work on their systems.

Maintenance start time: 30/09/2024 - 10:00 am BST

Maintenance end time: 01/10/2024 - 06:00 am BST

Impact: SMS traffic towards Three UK destinations will face multiple shorter delays. No SMS will be lost.

We apologize for any inconveniences you may experience. If you have any questions or concerns, please contact our support team at support@tailored.bt.com.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - POSTPONED

Hello,

We are writing to inform you that the upcoming maintenance window on Smart Messaging Tailored has been postponed.

Original Date/Time: 18/09/2024 - 01:00 am GMT

New Date/Time: 07/10/2024 - 01:00 am GMT

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 3rd May 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 2 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the t-mmp.com domain

Maintenance start time: 03/05/2022 - 20:00 UTC

Maintenance end time: 03/05/2022 - 22:00 UTC

Impact: No Service Impact is expected

If you need to import or trust the certificate ahead of time, please contact the support team to receive a copy of the new certificate. As this is an old domain, we advise to use the new domain tailored.bt.com for better performance.

Best wishes,
Smart Messaging Tailored Team

Monday 25th April 2022 UTC

No incidents reported

Sunday 24th April 2022 UTC

No incidents reported

Saturday 23rd April 2022 UTC

No incidents reported

Friday 22nd April 2022 UTC

No incidents reported

Thursday 21st April 2022 UTC

No incidents reported

Wednesday 20th April 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Hello,

we inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 20/04/2033 - 19:00 pm UTC Maintenance end time: 20/04/2022 - 21:03 pm UTC

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Hello,

we are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Tuesday 19th April 2022 UTC

No incidents reported