Hello,

We are writing to inform one of our providers will be performing maintenance work on their system:

Description: Scheduled Network Maintenance

Start time: 15/03/2022 - 02:00 am UTC

End time: 15/03/2022 - 06:00 am UTC

Impact

Clients will experience MT and/or MO delays on the destinations below:

• France (MT and 2-Way Short Code MO)
• New Zealand (MT and 2-Way Short Code MO)
• Belgium (2-Way Long Number MO)
• Germany (2-Way Short Code MO)
• United Kingdom (MT: EE only)

If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Hello,

We would like to inform that the system has been restored and the service is fully recovered.

Event description: Intermittent issues with accessing the web portal

Impacted Services: access to the web portal

Start time: 04/03/20022- 16:00 PM UTC

End time: 04/03/2033 - 16:40 PM UTC

Best wishes, Smart Messaging Tailored Team