System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Scheduled Maintenance

Smart Messaging Tailored - Notice of Planned Service Maintenance - Three UK

Hello,

We are writing to inform you Three UK will be performing maintenance work on their systems.

Maintenance start time: 07/05/2024 - 21:00 GMT

Maintenance end time: 08/05/2024 - 05:00 am GMT

Affected products: SMS towards Three UK destinations

We apologize for any inconveniences you may experience. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 9th February 2021 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 3 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Server maintenance on the disaster recover site.

Maintenance start time: 09/02/2021 - 01:00 am UTC

Maintenance end time: 09/02/2021 - 02:00 am UTC

Impact: During this period you may notice message failures, if you connect via the t-mmp.com domain rather than the public DNS.

To avoid impact please make sure you direct your traffic to the https://tailored.bt.com/ domain using the public DNS.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Thursday 28th January 2021 UTC

No incidents reported

Wednesday 27th January 2021 UTC

No incidents reported

Tuesday 26th January 2021 UTC

No incidents reported

Monday 25th January 2021 UTC

No incidents reported

Sunday 24th January 2021 UTC

No incidents reported

Saturday 23rd January 2021 UTC

No incidents reported

Friday 22nd January 2021 UTC

No incidents reported