System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance - Three UK

Hello,

We are writing to inform you Three UK will be performing maintenance work on their systems.

Maintenance start time: 07/05/2024 - 21:00 GMT

Maintenance end time: 08/05/2024 - 05:00 am GMT

Affected products: SMS towards Three UK destinations

We apologize for any inconveniences you may experience. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Monday 7th December 2020 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 3 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Firewall upgrade on London 1 website

Maintenance start time: 07/12/2020 - 01:00 am UTC

Maintenance end time: 07/12/2020 - 02:00 am UTC

Impact: No Service Impact is expected.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Thursday 3rd December 2020 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 3 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 08/12/2020 - 00:00 am UTC

Maintenance end time: 08/12/2020 - 04:00 am UTC

Impact: No Service Impact is expected

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Saturday 28th November 2020 UTC

No incidents reported

Friday 27th November 2020 UTC

No incidents reported

Thursday 26th November 2020 UTC

Smart Messaging Tailored - Notice of Emergency Maintenance - FINAL, scheduled 3 years ago

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored platform.

PCR-2422

Maintenance start time: 26/11/2020 - 03:45 UTC

Maintenance end time: 26/11/2020 - 04:34 UTC

Impact: No Services were impacted

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Emergency Maintenance, scheduled 3 years ago

Hello,

We are writing to inform you that we will be performing emergency maintenance work on Smart Messaging Tailored.

PCR-2422

Description: Emergency Services

Maintenance start time: 26/11/2020 - 03:45 UTC

Maintenance end time: 26/11/2020 - 05:45 UTC

Impact: No service impact

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.

Best wishes,
Smart Messaging Tailored Team

Wednesday 25th November 2020 UTC

No incidents reported

Tuesday 24th November 2020 UTC

No incidents reported

Monday 23rd November 2020 UTC

No incidents reported

Sunday 22nd November 2020 UTC

No incidents reported