System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Monday 7th December 2020 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 4 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Firewall upgrade on London 1 website

Maintenance start time: 07/12/2020 - 01:00 am UTC

Maintenance end time: 07/12/2020 - 02:00 am UTC

Impact: No Service Impact is expected.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Thursday 3rd December 2020 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - POSTPONED, scheduled 4 years ago

Hello,

We are writing to inform you that the upcoming maintenance window on Smart Messaging Tailored has been postponed.

Description: Update of the certificate for tailored.bt.com which is expiring on January 9 2021

PCR – 2339

Original Date/Time: 01/12/2020 - 02:00 am UTC
New Date/Time: 03/12/2020 - 02:00 am UTC

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 4 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 08/12/2020 - 00:00 am UTC

Maintenance end time: 08/12/2020 - 04:00 am UTC

Impact: No Service Impact is expected

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Wednesday 25th November 2020 UTC

No incidents reported

Tuesday 24th November 2020 UTC

No incidents reported

Monday 23rd November 2020 UTC

No incidents reported

Sunday 22nd November 2020 UTC

No incidents reported

Saturday 21st November 2020 UTC

No incidents reported

Friday 20th November 2020 UTC

No incidents reported

Thursday 19th November 2020 UTC

No incidents reported