Hello,

We are still experiencing issues on our platform.

Event description: MT and MOs can experience delays .

Impacted Services: All services

Start time: 13/03/2020 - 09:30 AM UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: MT and MOs can experience delays.

Impacted Services: All services

Start time: 13/03/2020 - 09:30 AM UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: Outgoing and incoming messages can experience delays .

Impacted Services: All services

Start time: 13/03/2020 - 09:30 AM UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: Outgoing and incoming messages can experience delays and users may experience disconnections.

Impacted Services: All services

Start time: 13/03/2020 - 09:30 AM UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: Outgoing and incoming messages can experience delays and users may experience disconnections.

Impacted Services: All services

Start time: 13/03/2020 09:30 UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: Outgoing and incoming messages can experience delays and users may experience disconnections.

Impacted Services: All services

Start time: 13/03/2020 - 09:30 AM UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing issues on our platform.

Event description: Outgoing and incoming messages can experience delays .

Impacted Services: All services

Start time: 13/03/2020 - 09:30 AM UTC

Our engineers are working to restablish full service as soon as possible.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Hello,

We are still experiencing some issues on our platform.

Event description: You may experience delays in outgoing and incoming messages as well as disconnections.

Impacted Services: All services

Start time: 13/03/2020 09:30 UTC

Our engineers have performed a server restart, amongst other activities. Whilst the issue is still not fully resolved, improvements have been noted. We continue to monitor the situation closely and will provide an update when fully resolved.

Best wishes,
Smart Messaging Tailored Team

Hello,

We would like to inform that the system has been restored and the service is fully recovered.

Event description: Customers may have experienced delays in outgoing and incoming messages as well as disconnections.

Impacted Services: All Services

Start time: 13/03/2020 09:30 UTC

End time: 13/03/2020 20:45 UTC

Please accept our apologies for any inconveniences caused.

Best wishes, Smart Messaging Tailored Team