System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 09/11/2025 1:00 UTC

Maintenance end time: 09/11/2025 2:00 UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 25th February 2020 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 5 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 25/02/2020 - 01:00 am UTC

Maintenance end time: 25/02/2020 - 05:00 am UTC

Impact: No Service Impact is expected.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Thursday 13th February 2020 UTC

No incidents reported

Wednesday 12th February 2020 UTC

No incidents reported

Tuesday 11th February 2020 UTC

No incidents reported

Monday 10th February 2020 UTC

No incidents reported

Sunday 9th February 2020 UTC

No incidents reported

Saturday 8th February 2020 UTC

No incidents reported

Friday 7th February 2020 UTC

No incidents reported