System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL

Hello,

We wish inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 25/09/2025 - 01:00 UTC
Maintenance end time: 25/09/2025 - 02:25 UTC

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 3rd September 2019 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 6 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored next September, 3rd.

Description: Rolling restart to update Security Protocols.

Maintenance start time: 03/09/2019 - 01:00 am UTC

Maintenance end time: 03/09/2019 - 05:00 am UTC

Impact: No Service Impact is expected.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Wednesday 21st August 2019 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 6 years ago

Hello,

we inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 21/08/2019 - 01:00 am UTC

Maintenance end time: 21/08/2019 - 03:30 am UTC

Impact: No Services were impacted.

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 6 years ago

Hello,

we are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Tuesday 20th August 2019 UTC

No incidents reported

Monday 19th August 2019 UTC

No incidents reported

Sunday 18th August 2019 UTC

No incidents reported

Saturday 17th August 2019 UTC

No incidents reported

Friday 16th August 2019 UTC

No incidents reported

Thursday 15th August 2019 UTC

No incidents reported