System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Notifications

Friday 2nd August 2019 UTC

No incidents reported

Thursday 1st August 2019 UTC

No incidents reported

Wednesday 31st July 2019 UTC

No incidents reported

Tuesday 30th July 2019 UTC

Smart Messaging Tailored - Notice of Service Impacting Issue - RESOLVED

Hello,

We would like to inform you that the system has been restored and the service is fully recovered.

Impacted Services: Customers might have experienced delays in message delivery during the incident time. This issue has been solved and customers should not be experiencing any delay.

Start time: 11:50 a.m. (UTC)

End time: 13:00 a.m. (UTC)

Please accept our apologies for any inconveniences caused.

Best wishes, Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Service Impacting Issue - INITIAL

Hello,

We are currently experiencing issues on Smart Messaging Tailored platform.

Start time: 30/07/2019 11:50 am UTC

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Please accept our apologies for any inconvenience caused.

Best Regards,
Soprano Messaging Tailored Team

Monday 29th July 2019 UTC

No incidents reported

Sunday 28th July 2019 UTC

No incidents reported

Saturday 27th July 2019 UTC

No incidents reported