Saturday 7th March 2026 UTC

Smart Messaging Tailored - Network / Supplier Notification - INITIAL

Hello,

We are writing to inform that one of our suppliers is currently experiencing an issue on their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Impairment

Impacted Services: SMS and Delivery receipts

Customer Impact: Delayed SMS (MT/MO), Delayed Delivery Receipts, Missing Delivery Receipts

We apologise for any inconvenience caused, and will keep you informed.

Best wishes,
Smart Messaging Tailored Team