Monday 11th August 2025 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 1 week from now

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: 1 of 2 BCP Failover.

Maintenance start time: 22/08/2025 1:00 AM UTC

Maintenance end time: 22/08/2025 05:00 AM UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team