Sunday 27th September 2020 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 3 years ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Change reference: PCR-2072

Description: Failback on our HADR infrastructure. After running the system on DR site for 3 days and once the failover test is complete, we will switch back to the previous configuration (failback). On this second stage our Primary site will be switched back to Primary and our DR site will be switched to DR again. This failback should cause a maximum disruption of services for 20 minutes.

Impact: All services during a maximum of 20 min. While inbound messages will be queued by the operator, outbound messages will not be processed and will result in failure during downtime.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team