Hello,
We're sorry there was a mistake on our last email. Here's the correct one, setting the date in May, not April. Please accept our apologies and ignore previous email.
We're writing to let you know that we have scheduled maintenance planned between 1:00 am and 5:00 am (UTC) on May, 27th 2019.
Procedure and intention is not to have any impact in the Service all through this Task.
Date: 27/05/2019
Time: 01:00 to 05:00 am (UTC)
Impacted Services: NONE expected. All services will be running during the Maintenance. inbound SMS (Mobile Originating) as well as outbound SMS (Mobile Terminating) should be processed and sent normally.
Description: Release of new Software version with patches and enhancements.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com
Best wishes,
Smart Messaging Tailored Team