System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 31/10/2024 - 01:00 am GMT

Maintenance end time: 31/10/2024 - 05:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update for the tailored.bt.com

Maintenance start time: 06/11/2024 - 01:00 am GMT

Maintenance end time: 06/11/2024 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you require a copy of the new certificate, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Wednesday 10th July 2024 UTC

No incidents reported

Tuesday 9th July 2024 UTC

No incidents reported

Monday 8th July 2024 UTC

No incidents reported

Sunday 7th July 2024 UTC

No incidents reported

Saturday 6th July 2024 UTC

No incidents reported

Friday 5th July 2024 UTC

Smart Messaging Tailored - Network / Supplier Notification - RESOLVED

Hello,

We would like to inform that Operator fixed their issue and the service is fully recovered.

We will continue monitoring over the next days.

Impacted Services: Emails

Best wishes,
Smart Messaging Tailored Team

Thursday 4th July 2024 UTC

Smart Messaging Tailored - Network / Supplier Notification - RESOLVED

Hello,

We would like to inform that Operator fixed their issue.

Emails are being sent out successfully at the moment, with no delays. However we are monitoring the situation to ensure stabilty.

Impacted Services: Emails

Best wishes,
Smart Messaging Tailored Team