System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance - Three UK

Hello,

We are writing to inform you Three UK will be performing maintenance work on their systems.

Maintenance start time: 07/05/2024 - 21:00 GMT

Maintenance end time: 08/05/2024 - 05:00 am GMT

Affected products: SMS towards Three UK destinations

We apologize for any inconveniences you may experience. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Wednesday 9th November 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 1 year ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Database maintenance

Maintenance start time: 09/11/2022 - 01:00 am UTC

Maintenance end time: 09/11/2022 - 03:00 am UTC

Impact: There will be a 15 minutes of service interruption at the beginning of the maintenance window. During this period, users may experience connectivity issues via API. Portal users may also experience delays in sending messages

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Tuesday 1st November 2022 UTC

No incidents reported

Monday 31st October 2022 UTC

No incidents reported

Sunday 30th October 2022 UTC

No incidents reported

Saturday 29th October 2022 UTC

No incidents reported

Friday 28th October 2022 UTC

No incidents reported

Thursday 27th October 2022 UTC

No incidents reported

Wednesday 26th October 2022 UTC

No incidents reported