Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
Hello,
We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.
Description: 1 of 2 BCP Failover
Maintenance start time: 24/07/2025 - 01:00 am GMT
Maintenance end time: 24/07/2025 - 05:00 am GMT
Impact: No Service Impact is expected. [IF EXPECTED, Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]
We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com
Best wishes,
Smart Messaging Tailored Team