System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Saturday 7th February 2026 UTC

No incidents reported

Friday 6th February 2026 UTC

No incidents reported

Thursday 5th February 2026 UTC

Smart Messaging Tailored - Notice of Service Impacting Issue - RESOLVED

Hello,

We would like to inform you that we completed the investigation and the issue was resolved. There are no further delays detected.

Impacted Services: Email to SMS

Start time: 05/02/2026 8:00 AM UTC

End time: 05/02/2026 4:03 PM UTC

Best wishes, Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Service Impacting Issue - UPDATE, scheduled 2 days ago

Hello,

The team identified the cause of the issue and is continuing to investigate further to resolve the issue.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Service Impacting Issue - INITIAL, scheduled 2 days ago

Hello,

Our monitoring detected an issue causing a small number of messages to experience delay in delivery. We have started investigating and we will provide further updates soon.

Best Regards,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 days ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 2 days ago

Hello,

The planned maintenance on the Smart Messaging Tailored Platform is now complete. A rollback was required, and the platform is currently operating as expected. We are continuing to validate the event and will provide further updates should any unexpected issues arise.

Maintenance start time: 05/02/2026 - 01:00 am GMT Maintenance end time: 05/02/2026 - 05:00 am GMT

Impact: No Services were impacted.

Best regards,
Smart Messaging Tailored Team

Wednesday 4th February 2026 UTC

No incidents reported

Tuesday 3rd February 2026 UTC

No incidents reported

Monday 2nd February 2026 UTC

No incidents reported

Sunday 1st February 2026 UTC

No incidents reported