Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
Hello,
We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.
Description: 1 of 2 BCP Failover
Maintenance start time: Friday, 09th October 2026 - 00:00 UTC
Maintenance end time: Friday, 09th October 2026 - 03:00 UTC
Impact: 10-15 minutes outage in the first hour.
We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com
Best wishes,
Smart Messaging Tailored Team
Hello,
We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.
Description: 2 of 2 BCP Failback
Maintenance start time: Monday, 12th October 2026 - 00:00 UTC
Maintenance end time: Monday, 12th October 2026 - 03:00 UTC
Impact: 10-15 minutes outage in the first hour.
We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com
Best wishes, Smart Messaging Tailored Team
Hello,
We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.
Description: Release of new Software version with patches and enhancements.
Maintenance start time: 15/10/2026 - 01:00 UTC
Maintenance end time: 15/10/2026 - 05:00 UTC
Impact: No Service Impact is expected.
We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com
Best wishes,
Smart Messaging Tailored Team