Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
Hello,
We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.
Description: Release of new Software version with patches and enhancements.
Maintenance start time: 23/07/2026 - 01:00 AM UTC
Maintenance end time: 23/07/2026 - 05:00 AM UTC
Impact: No Service Impact is expected.
We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com
Best wishes,
Smart Messaging Tailored Team
Dear Customer,
This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.
Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.
Impacted Services: International message delivery
Maintenance Window:
Start of Event: 2026-07-25, 22:00 UTC
End of Event: 2026-07-25, 23:00 UTC
We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.