System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 18/06/2026 - 00:00 UTC

Maintenance end time: 18/06/2026 - 04:00 UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.   Notification Details:     Impacted Services: International message delivery     Start of Event: 2026-06-20, 22:00 UTC

End of Event: 2026-06-20, 23:00 UTC     We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Sunday 23rd July 2023 UTC

No incidents reported

Saturday 22nd July 2023 UTC

No incidents reported

Friday 21st July 2023 UTC

No incidents reported

Thursday 20th July 2023 UTC

No incidents reported

Wednesday 19th July 2023 UTC

No incidents reported

Tuesday 18th July 2023 UTC

No incidents reported

Monday 17th July 2023 UTC

No incidents reported