System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Network/Supplier Planned Service Maintenance - FINAL

Hello,

We are writing to inform you that we have completed the maintenance work on Network/Supplier BT Smart Messaging Tailored platform.

Start of Event: 2026-06-20, 22:00 UTC

End of Event: 2026-06-20, 23:00 UTC

Impacted Services: International message delivery

Best wishes,
Smart Messaging Tailored Team

Notifications

Wednesday 19th April 2023 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - Platform Refresh, scheduled 3 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Platform refresh. Please review the email "BT Smart Messaging Platform Refresh - 19/04/2023"

Maintenance start time: 19/04/2023 - 00:00 am GMT

Maintenance end time: 19/04/2023 - 04:00 am GMT

Impact: 30 minutes of downtime during the first hour of the maintenance window

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Tuesday 11th April 2023 UTC

No incidents reported

Monday 10th April 2023 UTC

No incidents reported

Sunday 9th April 2023 UTC

No incidents reported

Saturday 8th April 2023 UTC

No incidents reported

Friday 7th April 2023 UTC

No incidents reported

Thursday 6th April 2023 UTC

No incidents reported

Wednesday 5th April 2023 UTC

No incidents reported