System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: International message delivery

Start of Event: 2026-06-20, 22:00 UTC

End of Event: 2026-06-20, 23:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Sunday 12th March 2023 UTC

No incidents reported

Saturday 11th March 2023 UTC

No incidents reported

Friday 10th March 2023 UTC

No incidents reported

Thursday 9th March 2023 UTC

No incidents reported

Wednesday 8th March 2023 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - POSTPONED, scheduled 3 years ago

Hello,

We are writing to inform you that the upcoming maintenance window on Smart Messaging Tailored has been postponed.

Please review email "BT Smart Messaging Platform Refresh - POSTPONED until March 22nd 2023" for more details.

Original Date/Time: 08/03/2023 - 00:00 am GMT

New Date/Time: 22/03/2023 - 04:00 am GMT

Best wishes,
Smart Messaging Tailored Team

Tuesday 7th March 2023 UTC

No incidents reported

Monday 6th March 2023 UTC

No incidents reported