System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: International message delivery

Start of Event: 2026-06-20, 22:00 UTC

End of Event: 2026-06-20, 23:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Thursday 9th March 2023 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 3 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: certificate update for the t-mmp.com domain

Maintenance start time: 09/03/2023 - 01:00 am GMT

Maintenance end time: 09/03/2023 - 02:00 am GMT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Monday 6th March 2023 UTC

No incidents reported

Sunday 5th March 2023 UTC

No incidents reported

Saturday 4th March 2023 UTC

No incidents reported

Friday 3rd March 2023 UTC

No incidents reported

Thursday 2nd March 2023 UTC

Smart Messaging Tailored - Notice of Emergency Maintenance - FINAL, scheduled 3 years ago

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored platform.

Maintenance start time: 02/03/2023 - 20:30 UTC

Maintenance end time: 02/03/2023 - 22:03 UTC

Impact: No Services were impacted

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Emergency Maintenance - START, scheduled 3 years ago

Hello,

We are writing to inform you that the emergency maintenance work on Smart Messaging Tailored is about to start.

Our Team will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Wednesday 1st March 2023 UTC

No incidents reported

Tuesday 28th February 2023 UTC

No incidents reported