System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Saturday 3rd December 2022 UTC

No incidents reported

Friday 2nd December 2022 UTC

Smart Messaging Tailored - Notice of Service Impacting Issue - RESOLVED

Hello,

We would like to inform that the system has been restored and the service is fully recovered.

Event description: Service degradation

Impacted Services: HTTP API

Start time: 02/12/2022 - 10:00 AM UTC

End time: 02/12/2022 - 10:30 AM UTC

Best wishes, Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Service Impacting Issue - INITIAL

Hello,

We are currently experiencing issues on Smart Messaging Tailored platform.

Event description: Service degradation

Impacted Services: HTTP API

Start time: 02/12/2022 - 10:00 AM UTC

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Best Regards,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 months ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL, scheduled 2 months ago

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 02/12/2022 - 01:00 UTC

Maintenance end time: 02/12/2022 - 02:15 UTC

Impact: 14 minutes outage.

Best wishes,
Smart Messaging Tailored Team

Thursday 1st December 2022 UTC

No incidents reported

Wednesday 30th November 2022 UTC

No incidents reported

Tuesday 29th November 2022 UTC

No incidents reported

Monday 28th November 2022 UTC

No incidents reported

Sunday 27th November 2022 UTC

No incidents reported