System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 22nd November 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 2 months ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Database maintenance

Maintenance start time: 22/11/2022 - 01:00 am UTC

Maintenance end time: 22/11/2022 - 03:00 am UTC

Impact: Service interruption of up to 5 - 10 minutes

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Sunday 13th November 2022 UTC

No incidents reported

Saturday 12th November 2022 UTC

No incidents reported

Friday 11th November 2022 UTC

No incidents reported

Thursday 10th November 2022 UTC

No incidents reported

Wednesday 9th November 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance - FINAL

Hello,

We inform you that we have completed the maintenance work on BT Smart Messaging Tailored platform.

Maintenance start time: 09/11/2022 01:00 am UTC

Maintenance end time: 09/11/2022 - 03:00 am UTC

Impact: No Services were impacted.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 months ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team

Tuesday 8th November 2022 UTC

No incidents reported

Monday 7th November 2022 UTC

Smart Messaging Tailored - Notice of Emergency Maintenance - FINAL

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored platform.

Maintenance start time: 07/11/2022 - 01:00 am UTC

Maintenance end time: 07/11/2022 - 04:00 am UTC

Impact: No Services Impacted

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance - START, scheduled 2 months ago

Hello,

We are writing to inform you that we will start maintenance work within a few minutes on Smart Messaging Tailored.

Change reference: PCR-4513

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 07/11/2022 - 01:00 am UTC

Maintenance end time: 07/11/2022 - 04:00 am UTC

Our Engineers will notify you after the work has been completed.

Best wishes,
Smart Messaging Tailored Team