System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

Change reference: PCR-7725

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate Update

Maintenance start time: 16/10/2026 - 00:00 UTC

Maintenance end time: 16/10/2026 - 00:30 UTC

Impact: No Service Impact is expected.

If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,

Smart Messaging Tailored Team

Notifications

Wednesday 14th September 2022 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 4 years ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 14/09/2022 - 00:00 am UTC

Maintenance end time: 14/09/2022 - 04:00 am UTC

Impact: Up to 15 minutes outage during the first hour

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Tuesday 30th August 2022 UTC

No incidents reported

Monday 29th August 2022 UTC

No incidents reported

Sunday 28th August 2022 UTC

No incidents reported

Saturday 27th August 2022 UTC

No incidents reported

Friday 26th August 2022 UTC

No incidents reported

Thursday 25th August 2022 UTC

No incidents reported

Wednesday 24th August 2022 UTC

No incidents reported