Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
All systems are operational
Smart Messaging Tailored Platform
Smart Messaging Tailored Platform portals
API: SMTP (email2sms)
Smart Messaging Tailored Support Center
Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time
Wednesday 11th May 2022 UTC
Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 7 months ago
We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.
Description: Release of new Software version with patches and enhancements.
Maintenance start time: 11/05/2022 - 00:00 am UTC
Maintenance end time: 11/05/2022 - 04:00 am UTC
Impact: No Service Impact is expected.
We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at email@example.com
Smart Messaging Tailored Team
Monday 2nd May 2022 UTC
No incidents reported
Sunday 1st May 2022 UTC
Smart Messaging Tailored - Notice of Supplier Planned Service Maintenance - Fax Services only, scheduled 7 months ago
We are writing to inform you that our fax provider will be performing a planned maintenance on their systems.
Date and Time: Sunday, May 1, 2022 from 3 AM - 4 AM EDT, 8 AM - 9 AM GMT
Purpose: Routine Maintenance by our AWS hosting provider
What to Expect: This will require a brief, 10-minute downtime within the maintenance window. During that 10-minute downtime:
• Outbound faxes and PCI services will not be available
• Faxes sent by email will be received as usual but will only be processed after the 10-minute downtime ends
• Faxes already received in the system will be processed after the 10-minute downtime ends
• Inbound faxes may be delayed in queues
• User web portals will not be available
• API endpoints will not be available
• Faxes sent from US, Australia, and Canada may experience a 10-minute delay
If you have any questions or concerns, please contact our support team at firstname.lastname@example.org