System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: International message delivery

Start of Event: 2026-06-20, 22:00 UTC

End of Event: 2026-06-20, 23:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Monday 28th March 2022 UTC

Smart Messaging Tailored - Network / Supplier Notification - RESOLVED

Hello,

We would like to inform that Operator fixed their issue and the service is fully recovered.

Impacted Services: Clients may have experienced delayed or failed MOs to the UK and Australia.

Incident start time: 2022-03-28 07:39 am UTC

Incident end time: 2022-03-28 10:12 am UTC

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Network / Supplier Notification - INITIAL

Hello,

We are writing to inform that one of our suppliers is currently experiencing an issue on their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Impairment

Impacted Services: Incoming SMS (Mobile Originating)

Customer Impact: Clients may experience delayes or failed MOs to the UK

We apologise for any inconvenience caused, and will keep you informed.

Best wishes,
Smart Messaging Tailored Team

Sunday 27th March 2022 UTC

No incidents reported

Saturday 26th March 2022 UTC

No incidents reported

Friday 25th March 2022 UTC

No incidents reported

Thursday 24th March 2022 UTC

No incidents reported

Wednesday 23rd March 2022 UTC

No incidents reported

Tuesday 22nd March 2022 UTC

No incidents reported