System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: TLS v1 decommissioning

PCR-1922

Maintenance start time: 03/02/2021 - 01:00 am UTC

Maintenance end time: 03/02/2021 - 02:30 am UTC

Impact: No Service Impact is expected

Please make sure that you have migrated to TLS v1.2 prior to this date.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Server maintenance on the disaster recover site.

Maintenance start time: 09/02/2021 - 01:00 am UTC

Maintenance end time: 09/02/2021 - 02:00 am UTC

Impact: During this period you may notice message failures, if you connect via the t-mmp.com domain rather than the public DNS.

To avoid impact please make sure you direct your traffic to the https://tailored.bt.com/ domain using the public DNS.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Notifications

Tuesday 19th January 2021 UTC

Smart Messaging Tailored - Notice of Planned Service Maintenance, scheduled 1 week ago

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Certificate update on enterprisemessaging.ee.co.uk domain

PCR-2512

Maintenance start time: 19/01/2021 - 00:00 am UTC

Maintenance end time: 19/01/2021 - 01:00 am UTC

Impact: No Service Impact is expected.

Please also note that this is an old domain and all traffic should now be routed via the tailored.bt.com domain.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Friday 8th January 2021 UTC

No incidents reported

Thursday 7th January 2021 UTC

No incidents reported

Wednesday 6th January 2021 UTC

No incidents reported

Tuesday 5th January 2021 UTC

No incidents reported

Monday 4th January 2021 UTC

No incidents reported

Sunday 3rd January 2021 UTC

No incidents reported

Saturday 2nd January 2021 UTC

No incidents reported