System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Smart Messaging Tailored - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: International message delivery

Start of Event: 2026-06-20, 22:00 UTC

End of Event: 2026-06-20, 23:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Monday 15th April 2019 UTC

Smart Messaging Tailored - Scheduled Maintenance - April, 15th 2019, scheduled 7 years ago

Hello,

We're writing to let you know that we have scheduled maintenance planned between 1:00 am and 5:00 am (UTC) on Monday 15th of April.

We expect the maintenance activity will have little, if any, impact, but may result in a maximum downtime of 10 minutes. See the summary below for further details.

Date: 15/04/2019

Time: 1:00 (UTC)

Impacted Services: All services during the downtime. While inbound SMS (Mobile Originating) will be queued by the operator and delivered after the downtime, outbound SMS (Mobile Terminating) will not be processed during the downtime period and will result on failure.

Description: Release of new Software version with patches and enhancements.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Wednesday 3rd April 2019 UTC

No incidents reported

Tuesday 2nd April 2019 UTC

No incidents reported

Monday 1st April 2019 UTC

No incidents reported

Sunday 31st March 2019 UTC

No incidents reported

Saturday 30th March 2019 UTC

No incidents reported

Friday 29th March 2019 UTC

No incidents reported

Thursday 28th March 2019 UTC

No incidents reported