System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Scheduled Maintenance

Smart Messaging Tailored - Notice of Planned Service Maintenance

Hello,

We are writing to inform you we will be performing maintenance work on Smart Messaging Tailored.

Description: Apply certificate for tailored.bt.com

Maintenance start time: 29/10/2026 - 01:00 UTC

Maintenance end time: 29/10/2026 - 01:30 UTC

Impact: No service impact is expected.

If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,

Smart Messaging Tailored Team

Notifications

Thursday 28th March 2019 UTC

No incidents reported

Wednesday 27th March 2019 UTC

No incidents reported

Tuesday 26th March 2019 UTC

No incidents reported

Monday 25th March 2019 UTC

No incidents reported

Sunday 24th March 2019 UTC

No incidents reported

Saturday 23rd March 2019 UTC

No incidents reported

Friday 22nd March 2019 UTC

Smart Messaging Tailored - Scheduled Maintenance - FINAL, scheduled 7 years ago

Hello,

We inform you that we have completed the maintenance work on the BT Smart Messaging Tailored products.

Maintenance start time: 00:00 AM (UTC)

Maintenance end time: 00:30 AM (UTC)

Downtime: X minutes

We apologise for any inconvenience this may have caused.

Best wishes,
Smart Messaging Tailored Team