System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 4th December 2018 UTC

Smart Messaging Tailored - Service Impacting Issue - RESOLVED

Hello,

We would like to inform that the system has been restored and the service is fully recovered.

Impacted Services: All services

Description: We faced delays on a small percentage of messages during the issue (aprox from 10:12 to 10:55 UTC).

Please accept our apologies for the inconveniences caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Service Impacting Issue - UPDATE

Hello,

Messages are currently being processed and we are not observing any issues.

Our engineers are monitoring the services.

We will keep you informed and apologies for any inconvenience caused.

Best wishes,
Smart Messaging Tailored Team

Smart Messaging Tailored - Service Impacting Issue

Hello,

We are currently experiencing issues with our platform, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Date: 04/12/2018

Time: 10:20 (UTC)

Impacted Services: All services

Description: Service degradation, a small percentage of message requests might be rejected by the platform.

Please accept our apologies for the inconvenience.

Best wishes,
Smart Messaging Tailored Team

Monday 3rd December 2018 UTC

No incidents reported

Sunday 2nd December 2018 UTC

No incidents reported

Saturday 1st December 2018 UTC

No incidents reported

Friday 30th November 2018 UTC

No incidents reported

Thursday 29th November 2018 UTC

No incidents reported

Wednesday 28th November 2018 UTC

No incidents reported