System Status

Welcome to the Smart Messaging Tailored Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Smart Messaging Tailored Platform

All services

Operational

Smart Messaging Tailored Platform portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Smart Messaging Tailored Support Center

Email support

Operational

Phone support

Operational

Platform Uptime (%) – UTC time
API Response Time (seconds) – UTC time

Scheduled Maintenance

Supplier Planned Service Maintenance - International Provider

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-07-25, 22:00 UTC

End of Event: 2026-07-25, 23:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Saturday 8th December 2018 UTC

Smart Messaging Tailored - Scheduled Maintenance, scheduled 7 years ago

Hello,

We're writing to let you know that we have a scheduled maintenance planned between 1:00 am and 5:00 am (UTC) on 08/12/2018.

We expect the maintenance activity will have little, if any, impact, but may result in a maximum outage of a 10 minutes. See the summary below for further details.

Date: 08/12/2018

Time: 01:00 am (UTC)

Impacted Services: All services during the possible downtime. While inbound SMS (Mobile Originating) will be queued by the operator and delivered after the downtime, outbound SMS (Mobile Terminating) will not be processed during the downtime period and will result on failure.

Description: Security Infrastructure Upgrade.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@tailored.bt.com

Best wishes,
Smart Messaging Tailored Team

Monday 26th November 2018 UTC

No incidents reported

Sunday 25th November 2018 UTC

No incidents reported

Saturday 24th November 2018 UTC

No incidents reported

Friday 23rd November 2018 UTC

No incidents reported

Thursday 22nd November 2018 UTC

No incidents reported

Wednesday 21st November 2018 UTC

No incidents reported

Tuesday 20th November 2018 UTC

No incidents reported